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Terms of Service




General Terms

All internet services provided by MyVPZ (“myvpz.net”) may only be used for lawful purposes only. The terms “we”, “us” or “our” shall refer to MyVPZ Transmission, storage or presentation of any information, data or material in violation of any United States or United Kingdom federal, state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless MyVPZ from any claims resulting from the use of service which damages the subscriber or any other party.

Prohibited Usage

Hosting or linking to prohibited content that promote illegal activity or present content that may be damaging to our servers, or any other server on the Internet is strictly prohibited. The following below are examples of such content:

- Mass Mailing / Spam Scripts (Personal mail server is fine) Any kind of unsolicited email advertising is not welcomed to our servers. If a client is found to be involved in sending unsolicited email advertising or mass mailing at any extent, we reserve the right to suspend or terminate users account without notification and no refund will be given. Furthermore, MyVPZ reserves the right to pursue legal action for any costs associated with the investigation of a substantiated policy violation. We will notify law enforcement officials if the violation is believed to be a criminal offense, the customer acknowledges that he is responsible for any usage on there account.

You will be charged $50 per blacklist if you are caught spamming illicit and unsolicited emails, this is enforced by a local collection agency whom will follow up and we have right to share your details to the agency if it is right to do so.


- IRC Networks (Private bouncers & clients is allowed) We currently do not allow any usage of our services to be used with IRC servers or network, servers found hosting IRC servers will be immediately suspended or terminated and you will be given a warning in which you will have to remove the IRC service from your VPS and that you acknowledge you will not host such service again.


- Torrents & Warez (Personal usage is fine if usage is low) Our servers are located in the UK & USA and therefore you must comply with the national laws applicable to online services. As a result torrents, torrent trackers, warez linking/hosting, rapidleech and other such services is prohibited on our servers. Any accounts found hosting such content will be suspended or terminated without notice.


- Minecraft In an effort to help reduce abuse to CPU & IO we have decided that we will not allow Minecraft hosting on any of our VPS Hosting services.


- QEMU / Windows We do not allow any sort of Windows hosting on our OpenVZ plans whether through Qemu or not.


- Streaming / TOR / Phishing Sites / Proxy Scanners / Public Proxies/VPNs (Private & Secured VPN/Proxy usage is allowed) This is just a summary of prohibited usage on our servers, we do not allow “ddos scripts” and any other intensive scripts which may affect the node or is against the federal laws of the United States & United Kingdom. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be cancelled without chance of refund. We reserve the right to refuse, cancel or suspend service, at our sole discretion. All sub-networks, distributive hosting sites and dedicated servers of MyVPZ must adhere to the above policies. Please contact sales if you are unsure.




Fair Share usage

Each VPS is given “fair-share” CPU usage on the server. CPUs sit idle in most cases. Each VPS has access to several vCPU(depending on your plan) and can use it’s processing power as and when required, since you are sharing the CPUs with other clients on the node we have a fair share usage limit. If your VPS happens to cause issues to other clients on the node your VPS will be suspended and notified and asked to make changes to ensure it doesn’t happen again.

Liability

We cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by MyVPZ are resold. Thus, certain equipment, routing, software and programming used by us are not directly owned or written by MyVPZ Moreover, we hold no responsibility for the use of our clients’ accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as we see fit.

Refunds and Cancellation

All sales at MyVPZ are final, at our sole discretion we may offer you a refund if requested within 5 days of activation of your first service only. This refund policy excludes refunds for custom packages created and add ons for example Control Panel licenses or Additional IP’s. If you violate our terms of service refunds are not given under any circumstances. If you open any disputes with any of our payment processors we are allowed to terminate your account without notice, orders marked as “Fraud” by our payment processor(s) will also be automatically be terminated.

To cancel your service you must submit a ticket to our billing department.

By activating your account with MyVPZ , you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information. NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.

Last updated 16/02/2015

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